1-617-723-5205
support@shipmercury.com
About Mercury
Supporting innovation by simplifying shipping
Founded in 1984, Mercury has been providing clients with comprehensive logistics services for over 40 years. Our mission is to simplify healthcare and life science shipping, allowing companies to avoid stress and save time. Our area of focus is time- and temperature-sensitive shipping for healthcare and life sciences companies, including medical device, diagnostic testing kits and biotechnology companies. We serve over 700 clients and deliver hundreds of thousands of shipments every year. It is our mission to offer the best shipping rates possible, with no added fees or contracts.
We are driven by three core values:
- Client Obsession
- Relentless Improvement, and
- World-Class Teamwork
Clients choose Mercury because we offer all shipping options in one place, and no matter how small an organization is, Mercury provides each client with a dedicated client support team (we call them squads) that offers individual attention to every shipment. With Mercury, you can speak with a real person right away; we answer our phones and respond quickly to all requests.
We offer guidance on shipping for more complex logistical issues, such as customs brokerage and documentation. We have a network of same-day couriers throughout the United States. We work with an international network of cold chain shipping agents and can handle dry ice replenishment regardless of where your shipment is located.
Accreditations
We are an Indirect Air Carrier (IAC) approved and licensed by the International Air Transport Association (IATA) and the Transportation Security Administration (TSA).
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Leadership Team
Values & Culture
Verified Veterans Business Enterprise (VBE)
Our Proven Process
ISO 9001:2015 Certified
Our Quality Management System (QMS) is designed to meet the rigorous ISO 9001:2015 standard, which ensures that our business processes are carefully monitored, measured, and controlled to promote continual improvement.
We are committed to upholding the highest standards of distribution, which is why we are proud to announce our pursuit of the World Health Organization (WHO) Good Distribution Practices (GDP) certification.
Introducing Mercury Portal by Mercury
Hassle-free shipping experience with the Mercury Portal offers you simplicity, reliability, and efficiency.
- Schedule express, same day, next flight out, cold chain, and freight shipments.
- Stay on top of every shipment with tracking and updates.
- Manage sites, addresses, shipment identifiers, and commodities.