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Values and Culture at Mercury
With a busy schedule and high aspirations, it can be challenging to manage shipping logistics. Instead of feeling stressed, turn to a shipping partner who streamlines the process, offers prompt responses, and provides personalized support and recommendations.
Mercury serves as your one-stop-shop for all your shipping needs. We specialize in certain industries and have developed a system specifically tailored to meet your time-sensitive and temperature-sensitive needs.
Client Obsession
We listen to clients and understand their goals. We pride ourselves on our responsiveness, problem solving and follow-through. It is this relentless commitment to our clients' satisfaction that sets us apart and makes our client experience truly unmatched.
At Mercury, we live our values every day.
World-Class Teamwork
We take ownership, care personally, and collaborate as a team. We encourage open communication, mutual respect, and active participation from every team member. When faced with challenges, we come together, pooling our talents and resources to find the best possible solutions.
Relentless Improvement
We are unstoppable with an endless desire to raise the bar and exceed expectations. We embrace innovation and embrace change, always seeking out new ways to enhance our processes.
This is achieved through our Quality Management System (QMS) that:
- Meets the requirements of ISO 9001:2015.
- Ensure our business processes are carefully monitored, measured, and controlled to promote a continual improvement.
40 Years of Mercury
Celebrating 40 years of excellence in time-sensitive & temperature-sensitive shipping.
Mercury Celebrates 40 Years
January 9, 2024Mercury celebrates 40 years of shipping excellence, from law firms to life sciences, thanks to its founder, owner, clients, employees, and partners.