1-617-723-5205
support@shipmercury.com
One Place for All Healthcare & Life Science Shipping
One dedicated team, one software portal—40+ years of expertise in every shipment.
From any pickup point to any destination, worldwide or within the US. Enjoy safe, reliable service with individual attention at every stage. For international shipments, our healthcare specific customs brokerage knows the details to prevent customs delays.
Whether it's lab samples, diagnostic test kits, or large medical devices—no matter what you need to ship, we have multiple options for each.
Book, track, and manage all your shipments in one place. Our team actively monitors every package, resolving issues before they arise.
About Mercury
Our mission is simple: provide exceptional shipping services with individual attention to every client. With deep industry expertise and a commitment to trust, we strive to be more than just a shipping provider—we aim to be a valuable partner in your success. We understand the critical nature of your shipments and are dedicated to ensuring they reach their destination safely and efficiently.
Customers First, Relentless Improvement, Extreme Ownership
Since 1984, delivering trust and excellence in shipping
Clients
Years of Experience
NPS Score
Countries and Territories
Specialty Cold Chain
Mercury's end-to-end cold chain courier services are tailored to meet the unique requirements of life science companies, ensuring seamless transportation of biological specimens.
Same Day Courier
Rely on Mercury’s experience to expedite the delivery of your time-critical items, including medical equipment, lab samples, diagnostic materials, and more.
Next Flight Out (NFO)
Your package is given priority and will be dispatched on the next available passenger flight. NFO is typically faster than express or overnight shipping.
Discounted Parcel
Whether you're shipping documents, small packages, or larger items under 150 lbs, Mercury have the expertise to handle your parcel shipping needs.
White Glove Delivery
White glove service goes above and beyond the standard delivery process, ensuring that delicate, fragile or valuable items are handled with the utmost care.
Onboard Courier
Onboard Courier service takes care of maximum speed delivery by highly skilled "hand carry" air couriers, door-to-door anywhere in the world if required.
Air Freight & Charter
Mercury and it’s experts will help you ship oversized, crated, or palletized pieces, generally over 150 lbs. as these cannot move through a regular express carrier.
Truck Load (FTL & LTL)
While there may be longer transit times compared to other forms of transportation, TL offers flexibility with pickup and delivery dates and make it easy to track your shipment.
Warehousing & Fulfillment
Mercury offer cold chain storage solutions for healthcare & life science industries, safeguarding research samples with GMP warehousing and controlled room temperature (CRT).
How do you use the Mercury portal?
Manage all your shipments with ease using Mercury's powerful features tailored for healthcare and life sciences.
Easily book and track shipments requiring dry ice replenishment or other temperature ranges.
Get real-time updates on every shipment. Our proactive monitoring ensures you know the exact status of your packages at all times.
Create labels quickly and enjoy competitive rates for smaller packages through the major carriers.
Frequently asked questions
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support.
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please message to our friendly squads.